AN EPIDEMIC OF SELF-CHECKOUT FRAUD / THEFT

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HIGH SILLINESS IN THE LAND OF THE FREE

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Volume 58                                 December 9, 2019

AUTOMATIC ‘SELF-CHECK’ IS EXPENSIVE!

By Max Allen

As more and more supermarkets and big box stores go toward the 'self-checkout' system they are only now beginning to realize the price they pay.  Foremost concern is over the increased theft [pilferage] of goods as it's way too easy for anyone using a self-checkout to 'double load' and 'falsely enter' products and information.  If a person is not greedy or stupid he or she can buy $200 worth of groceries and small goods at Walmart for about $125.  I've seen it done!

Far too many self-checks and too few people to police them

To combat this, the store puts a [generally unqualified] person up front to police the self-check patrons.  Here ya go ... 20 people across the store using self-check and 1 or 2 people to police the system.  Again, if you aren't greedy it's way too easy to rip off these stores.

This fella can steal whatever he wants, if he's not too greedy.

Now, there's the matter of customer loyalty.  A live cashier is the most effective public relations and loyalty building tool a store has.  This same cashier is also far more qualified and able to spot theft than that sluggard they put up front to police the self-check folks.

Your best defence against theft.  Your best goodwill ambassador.

This is just a warning to us all because, in the end, the cost of theft is passed on to all of us.

I'm Max, and that's the way I see it!


My facebook: https://www.facebook.com/max.allen.73700136